Application Management Services Market Research: Growth Opportunities by Regions, Types, Applications, Trend Forecast to 2025
18 February 2020 - The global Application Management Services Market
is expected to reach USD 87.60 billion by 2025. An application management
service comprises of combination of various implementation, projects and
operational services in an organization to optimize its activities. They are
used to maintain applications and support users for long term period. Operating
costs can be reduced, applications systems can be improvised and software
processes can be improved by implementing application management services
thereby ensuring faster and better performance of business processes and
applications.
Current market trend in
application management services include outsourcing activities, hosting cloud
applications and mobile models. There have been remarkable technological
improvements and changing business models in recent times in addition to optimization
of processes that drive the deployment of these applications.
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Application management
includes various domains such as Application outsourcing as a part of packaged
and custom management, Hosted Application Management as a part of Cloud
modelling, Customized application management that employ various application
factory models and best practices, testing service portfolios provided by cloud
providers and traditional systems.
Global cloud services market
is expected to grow over 16.5 percent to a total above $204 billion up from
$175 from 2015.The highest growth is expected to come from cloud system
infrastructure services which includes infrastructure as a service and is
expected to have a growth rate of over 38.4 percent in the forecast period. The
largest segment in the application service market is the cloud advertising
service that is expected to grow above 13.6 percent to reach over $90.3
billion. This continuous growth marks a shift away from systems maintaining
legacy infrastructure services.
IaaS is the strongest growing
segment as organizations choose to drift away from infrastructure employing
data centers and move their hardware into public oriented cloud based services
to store data. Few market enterprises have become market leaders in this
segment as they emphasize on differentiating the applications they provide by
bringing about new ways of storing and maintaining Data.
Software as a service (SaaS)
is expected to grow at a rate of over 20.3 percent in the forecast period and
have a revenue of around 37.7 billion. Vendors in this market prefer moving to
cloud based offering from on-premises licensed software systems that are much
more expensive. This trend is expected to show remarkable improvements in the
near future. Major vendors in Cloud services can is expected to fuel the Saas
Market as well.
Web applications, web
services, Client-server systems, Content management, Reporting, Integration of
different systems within an organisation form customized application
development. Mobile applications comprise of Bluetooth, GSM, GPRS, SMS and MMS
applications. Application management services aim at goals that result in
operational excellence and achieving measurable and specific objectives. The
common objectives that companies aim at are minimized risk , Cost reduction,
Improved quality , Speed to market, Standardization Improved governance and
optimized transparency.
Next generation application
management services aim to balance legacy infrastructure systems while
simultaneously discovering new business opportunities. These services play a
major role in improving processes owing to reduced costs, better agility and
reliability. Application management also emphasis on integration of upcoming
technologies that combine modules at different interfaces. Transformation in
development and procurement of application management services can be
attributed to the upcoming technologies that are a result of integrating social
and mobile applications into cloud computed systems. Organizations now focus on
micro applications that can be created faster in shorter periods, highly
collaborated and deployed spontaneously at the earliest possible.
An important component of next
generation application services includes techniques that can help developers
integrate rapid application updates. Application. Vendors who offer these next
generation services should be carefully assessed for specific quality standards
that can optimize agility and responsiveness of the business which account for
increased savings and continuous improvements. Growing needs to maintain
confidential data and providing security to clients is crucial and can be
handled by application services that include performance monitoring and tuning,
databases and maintenance, encryption and decryption and use of private and
public keys
Financial institutions and
banks have been major clients of IT firms that develop applications that can
support these institutions with a secured system. Efficient application
management services optimize their performance based on transformation levers
that have wee defined cost benefit analysis and adhere to implementation
timelines with respect to deployment of these services. Banks and financial
institutions operate in a controlled environment where margins are contracted
with strict regulatory requirements. Hence, they tend to focus on continuously
optimizing their processes.
Consumption-based pricing,
that include having licenses and maintenance and support services cost, is a
model that is slightly risky but has an increased flexibility of application
management services. There is service based pricing techniques that make way
for new application management services. Focus of application management
services is to have continuous productivity optimization with respect to
scalability, better service quality levels and commitment to faster delivery of
services to clients and thus generating better business values.
Major restraints can include
compatibility issues that arise from new versions of devices that do not fit in
with the existing application service and enhancements that can hinder the use
of systems that have been hired for these applications to run. There should
also be a continuous flow from the sales pitch to the delivery of AMS.
During the development
lifecycle of an application management service, testing is done in order to
check for security issues. Usually at this stage, there are no bugs found but
on discovery can have heavy expenses on the organisation. Hence, it is
necessary that security is taken care of from the initial requirements stage
thus avoiding to rely on the testing phase. This process drives down the cost
of making these applications secure instead of having to rework on the entire
application again.
Key competitors in the market
include Accenture, IBM, Infosys, TCS. Other prominent vendors include Atos
Origin, CSC, Bourntec Solutions, , Cognizant , Deloitte , HP , Iblesoft
,Ingenuity Technologies, Logica , Fujitsu, L&T Infotech, Mahindra Systems,
Capgemini , NTT Data, Wipro, Xerox. Regions that focus on this market are
Americas, APAC and EMEA. Applications prevalent globally are SAP systems and
ERP systems that employ integrated modules to provide a single platform and
make tasks simpler.
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Market Segments:
Service Outlook (Revenue, USD Million; 2014 - 2025)
• System Integration
• Support & Maintenance
• Database Management
• Consulting
• Modernization
• Others
Deployment Outlook (Revenue, USD Million; 2014 - 2025)
• On-premise
• Cloud
Application Outlook (Revenue, USD Million; 2014 - 2025)
• BFSI
• Healthcare
• IT and Telecom
• Retail
• Public Sector
• Others
Regional Outlook (Revenue, USD Million; 2014 - 2025)
• North America
• U.S.
• Canada
• Mexico
• Europe
• UK
• Germany
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